Tyre service in MannheimTyre problem on the road?Roadside tyre assistance
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Roadside tyre assistance

Mobile tyre help when a breakdown stops your journey

When a tyre or wheel problem stops your journey, we record the location, vehicle, tyre size and visible damage. We then confirm whether mobile help is possible, when the service vehicle can set off and what the call-out will cost.

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Roadside tyre assistance

Roadside tyre assistance

Roadside tyre assistance with a van or service truck

For cars, vans, commercial vehicles and trucks, we record the location, vehicle and tyre details first. We then confirm which service vehicle can attend, when it can set off and what the call-out will cost.

Black KDM Sprinter used for roadside tyre assistance
CARS AND VANS

Tyre problem with a car or van? We check the right mobile response

Tell us where the vehicle is and which tyre is affected. The make, model, registration number, tyre size and visible damage help us select the right service vehicle. We confirm the timing and cost before setting off.

  • Share the location as precisely as possible
  • Provide the tyre size and wheel position
  • Describe the visible damage briefly
KDM Sprinter; the background was edited for presentation and does not show KDM premises.
Black KDM truck used for roadside tyre assistance
COMMERCIAL VEHICLES AND TRUCKS

Tyre assistance for trucks and articulated vehicles, prepared by vehicle and axle

For heavy commercial vehicles, the vehicle type, tyre size, axle position and location determine how we prepare. Send us these details and the visible damage. We then confirm whether a call-out is possible, together with timing and cost.

  • Have the vehicle class and registration ready
  • Provide the tyre size and axle position
  • Describe site access and visible damage
KDM response vehicle; the background was edited for presentation and does not show KDM premises.

Roadside-service tariffs

Call-out rates by time of day

Net amounts, plus statutory VAT.

Day rate

08:00–17:00
€310

No additional mileage surcharge applies to the first 100 km. From kilometre 101, per additional kilometre: €1.80

Evening/night rate

17:00–08:00
€510

No additional mileage surcharge applies to the first 100 km. From kilometre 101, per additional kilometre: €1.80

The stated net amounts cover only the call-out of the KDM roadside-assistance vehicle. Tyres, other materials and labour are not included.

Submitting the form creates only a non-binding enquiry; it is neither an order nor a confirmed call-out. KDM reviews the location, vehicle, tyre problem, availability and scope of service and, before you place an order, gives you the total price including statutory VAT and every price component foreseeable at that time. The service is commissioned only after you accept the total price and KDM expressly confirms the call-out. Billing is handled exclusively by KDM; this website does not issue invoices.

KDM does not charge a cancellation fee for cancelling a requested roadside-assistance call-out.

Roadside tyre assistance

  • Assess the tyre or wheel problem from the provided details
  • Check a possible tyre call-out for a car, van, commercial vehicle or truck
  • Confirm timing, scope and costs before the call-out

These details speed up coordination

  1. Current location
  2. Vehicle class and registration
  3. Tyre size and wheel position
  4. Brief description of the visible damage

Roadside tyre assistance availability

Available 24/7

On public holidays, only tyre-breakdown help required for onward travel – after telephone confirmation

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Request roadside tyre assistance

Send us the details of the tyre breakdown. KDM will then assess the possible call-out, availability, timing and cost. This is not yet a call-out confirmation.

Make the location safe first. If there is immediate danger, contact the emergency services.

Enter the full street, building number, postcode and town, or paste a Google Maps/Apple Maps link. On motorways, also give the direction and exit, kilometre marker or service area.

Share the right location from Google Maps or iPhone/Apple Maps
  1. Google Maps: Open the exact location or a dropped pin, choose Share, then copy the link.
  2. iPhone/Apple Maps: Open the blue location dot or a dropped pin, choose Share, then tap Copy.
  3. Without a map link, enter the complete street, building number, postcode and town. On motorways, give the road, direction and an exit, kilometre marker or service area.

For example, front left or right side of the rear axle.

Copy the size exactly from the tyre sidewall, including the R and rim diameter.

FAQ

Frequently asked questions

Is roadside tyre assistance available around the clock?

Yes. Roadside tyre assistance can be contacted by phone 24 hours a day, 7 days a week. A call-out becomes binding only after KDM confirms the location, vehicle, damage, availability and costs.

Which details are needed after a tyre breakdown?

Current location, vehicle type, registration number, tyre size and a short description of the tyre damage are especially helpful.

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